✅ Terms & Conditions – TrinetraShop
Welcome to TrinetraShop! These Terms and Conditions govern your use of our website and services. By visiting or purchasing from our site, you agree to the following terms:
🛒 1. Orders & Product Availability
- All orders are subject to product availability.
- In rare cases, we may cancel or delay an order due to stock issues, pricing errors, or technical problems.
- Once an order is placed, it cannot be edited or modified.
📦 2. Order Fulfillment & Delivery
- We collect customer details like name, email, phone number, and address for delivery purposes only.
- All data is handled securely and used only to fulfill orders or contact the customer regarding delivery.
- We strive to ship all prepaid orders on time; however, delivery timelines may vary depending on location and courier service.
🔐 3. Privacy & Data Protection
- We take your privacy seriously. Your personal information is never shared or sold to third parties.
- All customer data is stored securely and used only for order-related communications.
💳 4. Payments
- We only accept prepaid payments via trusted and secure payment gateways.
- Payment must be completed before the order is confirmed and processed.
- If a transaction fails or is flagged as fraudulent, the order will be cancelled automatically.
🖼️ 5. Product Accuracy
- We make every effort to display product images and descriptions accurately.
- Slight variations in color, texture, or design may occur due to lighting or screen differences.
- Customers are advised to read product descriptions carefully before placing an order.
⚠️ 6. Return & Refund
- Returns are accepted only for defective or damaged products, and must be requested within 3 days of delivery.
- Read our full Return & Refund Policy for details.
🧠 7. Intellectual Property
- All website content including images, text, and branding is the property of TrinetraShop.
- Any unauthorized use, reproduction, or copying is strictly prohibited.
🔗 8. Third-Party Services
- Our website may link to third-party services such as courier tracking or payment gateways.
- We are not responsible for the content or behavior of these third-party websites.
⚖️ 9. Limitation of Liability
- TrinetraShop shall not be liable for any direct, indirect, or incidental loss arising from the use or inability to use our website or services.
🏛️ 10. Governing Law
- These terms are governed by the laws of India.
- Any disputes will be subject to the jurisdiction of courts in Surat, Gujarat.
By continuing to use this website, you accept all the above terms. Thank you for trusting TrinetraShop.